A Chat With Hello Mobile

Though they made it difficult, i succeeded into copying and pasting the conversation here. They have a software problem and instead of fixing it they keep sending sim cards at the address that is incomplete and invalidated.



Please be patient while you are being connected with an operator ...

https://www.swiship.com/track?id=TBA048485529504

You are now chatting with RobertoI Thank you for contacting Hello Mobile .

My name is RobertoII have read your concern and need to verify your account to better assist you. Can you please provide me with your first and last name and address as it appears on your account?

Can you please open the link i just sent you first

[this reply came almost instant, there are no time stamps, he wouldn't have had the time to open that link so fast] or these guys are bots] I have read your concern and need to verify your account to better assist you.

Can you please provide me with your first and last name and address as it appears on your account?

this is a bot, right?

I am not a bot not a live person?

I have read your concern and need to verify your account to better assist you.

Can you please provide me with your first and last name and address as it appears on your account?

so why do you keep repeating the same question when i asked you one first?

Can you please provide me with your first and last name and address as it appears on your account?can you please open the link i just sent you?

Unfortunately , company policy prohibits me from discussing secure account information with a 3rd party.

This policy is meant to protect the privacy of all Hello Mobile customers.

Thank you for understanding. Please have the account holder contact our Customer Support Team Toll-Free at 1 (888) 95-HELLO, and we'll be more than happy to help.

Chat session has been terminated popup 

Please be patient while you are being connected with an operator ... 

You sent twice the sim card but because you didn't put the complete address i did not receive it it's been one week since my account was open and my card was charged and i still don't have the sim card 

You are now chatting with Ayden

To better assist you, I need to access your account.

Can you please provide me with your full name and address, and the phone number you used to sign up with?

George Ion 19355 sw 65th Ave Apt F5 Tualatin Oregon

did you read my first message?

9713778960

Thank you.did you read my first message?

Zip code, please?

97062

September 11 2:39 pm Package held by carrier as the delivery address is incomplete. Please contact the carrier to update your address information.Thank you.

Account My Profile Account Number 198363233 Account Manager George Ion User Name george.ion.email@gmail.com Password ******** Billing Address 19355 SW 65th Ave

Please allow me a moment.

address is missing the apartment number in my profile which is F5

i already chatted twice about this and told them several times about the apartment number

Okay.

okay what?did you fix it already?

Yes!

I went in my profile and refreshed the page and billing address is still missing the apartment number

I apologize, the F is already updated.

F5, is there anything else I can help you with today?

It doesn't show in my profile

And they won't be able to deliver it the third time

can you open a link with a tracking for today's failed delivery?

After reviewing your account, I see that your FREE SIM card was shipped and is on its way to you.

You will get an email with tracking details for a sim card.

can you please open a link?

https://www.swiship.com/track?id=TBA048485529504

https://www.swiship.com/track?id=TBA044907135904

2:39 pm 

Package held by carrier as the delivery address is incomplete. Please contact the carrier to update your address information.

i tried to contact Amazon logistics at a phone number i found on internet but it says the voice mail is full

I apologize, please contact the Amazon or USPS facility to to update your address information.

i don't know how to contact it

on the tracking page there are no contact instruction

Please go to Amazon.com or USPS.com.

it's amazon logistics it's not amazon.com

Yes, that is correct., is there anything else I can help you with today?

there is no contact information on amazon logistics page

can you fix the address in my profile?

when i first created the profile when it came to apartment number it jumped to line 2 of the address

you said you fixed the address but you didn't

I apologize, you will need to contact Amazon to update the sim card package address,

it is not amazon

you have to contact them because it's your business partner

Can you please provide me with the new address you would like updated in your account?

19355 SW 65th Ave Apt F5 TUALATIN, OR 97062-8103

Thank you.

it's not new, it's the same it always was,

thank you for holding. Your SIM card order was successfully processed and will ship within the next 24-48 business hours. Once shipped you will receive an email confirmation with your tracking details.

Did you put the apartment number this time?

Yes!

I think there is a glitch in you software,

is there anything else I can help you with today?

you put in the apartment number but the system takes the address from the profile which it hasn't been updated

can i copy this conversation?

Yes!

usually at the end i get the survey and can't copy and paste in my blog

You can take a screeshot also.

My wife also have an account with Hello Mobile and the address is correct, with the apartment number in her profile however you can't edit the address, the only thing you can edit in my profile is the password

As I said earlier I have updated the address apt as F5.

Once shipped you will receive an email confirmation with your tracking details.

Can i send you a screenshot?

unfortunately at this time I am not able to resolve this matter via chat.

Please call us Toll-Free at 1-888-954-3556 anytime Monday - Friday 8:00 AM to 12:00 AM EST or Saturday - Sunday 8:00 AM to 8:00 PM EST so we can further assist you.

Is there anything else I can help you with today by chat?

yeah ok and i will talk to an Asian woman who doesn't understand English as i tried today

At this time I request you to please wait for the new sim card, Once shipped you will receive an email confirmation with your tracking details.

view chat action items

Obviously, bots. Semi-bots? Half human, half machine?

September 11

10:54 Just re-edited this post for clarity and consistency mainly of language. My English and writing experience have improved a lot since, best would have been to re-write it but then it wouldn't be written at that date anymore so i just made some adjustments. September 11 2001 was the day when my American dream ended.

11:00 Last night in McMinville, close to the end of the variant coming from west, around 4 AM in a no passing zone. Traffic was slowing down, there was a Sherrif's car (white) in front of me which pulled on the shoulder, without flashing lights. Passed it and looked in the mirror to see what was doing, it had one headlight out of adjustment, when the van/suv in front of me suddenly stopped, however i saw it in time and stopped myself. Then it slowly passed a second Sherrif's car that was again stopped on the shoulder, without flashing lights and incoming blinding traffic. LPN number of the vehicle in front of me was DYLAN or close. I tried to do a reverse LPN search on a site and it came up with a different vehicle. 

Both Sheriff's cars stayed behind and disappeared from sight within 30 seconds.

Went outside to check if the traps laid by Eradicon are stinking already. The one close to our building was not anchored to the building, with a screw laying on the ground. I tried to shake it to see if there's anything inside, i guess there wasn't.

12:15 The story of  the bike of the "guy upstairs" is long and i have avoided it because it was paralleling (mirroring, doubling, superseding) many other things i was writing about. It started i guess the next day or days after i wrote a long post in Romanian about cars, mainly because of some erroneous and incomplete article i read on a Romanian site. I put in that post as much as i could from my own experience with cars, gained in 27 years since i owned the first one, in 1995 or when i came to the US. A "wooden" 1983 Ford Fairmont that i bought on the street.

So he bought this 1997 Suzuki Savage and started working on it almost every day, sometimes for hours in a heat over 90 degrees. The week they started to work on our building (starting August 22, the second notice) he went for a vacation, the whole week. The guys from BZ construction moved his bike around almost every day.

On August 26, after spending one night at the motel near Chinook Winds Casino, where i had a nightmare about people entering the room, found the deadbolt open at the door in the morning and the market crashed, i drove to Coos Bay to visit there a couple of casinos. Next morning i read in the news about a fire at Rum Creek, 58 miles away from Coos Bay but an 158 miles drive that started on August 17. When i got back home i realized the gas cap with lock i bought on Amazon was leaking possibly leaving a trail of gas smell behind so i put back the original.

On August 29 at 2 AM i heard a noise upstairs, after a break of about a week (when i had enough noisy from construction). In the morning i was intrigued by the sight of his motorcycle, in a different position than the night before with what appeared to be a puddle of gas mixed with oil that was already dried so i took a picture of it.

In that evening, around 8 PM someone knocked on my door. I went and looked through the window and saw the man upstairs. He started questioning me as why the bike was moved around and why there is a puddle of oil under.

I told him, that was not oil but gas (i didn't know at the time it was mixed with oil). In the next few days i talked with "the man" a few times, trying to troubleshoot his bike and then trying to convince him to fix his bike so it won't leak anymore. He instead filled the bike with gas again.

On the carbureted motorcycles, there is a shut off valve you are supposed to close when you stop the engine. Otherwise, gas keeps pouring in the engine, passes the rings that are not covering the whole 360 degrees of the piston, and gets into the oil pan. On a bike like the one above there is no PCV valve. The blow-by gasses that pass the rings during normal operation are being evacuated like in older cars, in the air through a breather under the engine. At his bike with a broken shut off valve gasoline floating on top of oil evaporating in the engine and the vapors escape through the breather. When he moved the bike the night before i took he picture in a different position, a certain amount of gas flowed on the asphalt.

As a result my car now also smells like gasoline. What is intriguing is it started to happen right after i put back the original cap and i stopped the leak there.

After buying a new TV i was curious to see how everything look in 4k. It turns the brodacast itself has to be in 4K or UHD and the first thing that came to mind was Expanse, which i binged watch a while ago. But then i started to watch it again as i realized i jumped much of it when when i suddenly realized that the martian arts woman in the movie (Bobbie) looks like the athletic Spanish one at Apt.4. Being suspicious now of all actors, i searched and i found a close match with the Japanese Olympic swimmer Satomi Suzuki. But when i looked closer at the pictures, i realized she was actually also looking like the guy upstairs and then i made this connection. 97 Suzuki Savage, 91 Satomi Suzuki. So the man upstairs is actually a woman. It makes sense because the woman are much less influenced by the protozoa present in sick dogs poo litter as she has to handle (pour it in my head). Previous occupants of the apartment were also mostly women except for the old man who was playing porn so loud you could hear it from the alley.

4:13 Chatting with Hello Mobile

7:52 After spending most day at the computer, felt the need to go for a walk. But when i opened the door they were having a party on the other side of the alley and he/she was working at the car, and glanced at me from the moment i stepped. So i just took the patio door, uninstalling the AC in the process. Went for my walk, AQI was near 100, overcast (yes, dark Oregon autumn showed itself for the first time but at 80 degrees). With hot, smoky stagnating air so i didn't make it very far. When i came back i met with the strange man with Arab like beard, green neon shirt with a belt over, showing a funny, prominent butt in his black yoga pants, talking in the phone, i think it was in Spanish. Cooked something, he/she came upstairs from somewhere (it's dark outside) and started the routine.

8:06 Yes, of course, Bush.

September 10

8:00 Trouble with balance and breathing. I had too much cheap wine last night. Woke around 6 after about 3 hours on top of 2 in the car at Spirit Mountain. There i bought some food at 10 Barel and the woman didn't give my card back and i forgot to ask. This is the first time it ever happened to me. Later they paged for me and Angela heard and sent me to get my card from security. How come she didn't realize she had my card while i was eating? I remember i had to wait a lot while a "drunk Mexican" guy was making a big speech in Spanish and then i went and she had the package ready. Angela had to drive from Chinook to Spirit Mountain cause i was too drunk.

Earlier at Chinook Winds. Went at McDonalds, got too Big Macs, one for one dollar, but at the window had to wait like 5 minutes to pay, because the guy was taking a never ending order at the inter-phone.

Never happened to me also, i thought they had to process the cards first which takes no time and then talk to other customers. Wasn't drunk but a bit tired after 2 hours of driving, maybe dizzy because of some exhaust from a white Chevrolet truck during last minutes of driving. Because of that, i got confused, maybe brain-programmed, was still holding the card in my hand at the pickup window. The "Spanish" guy who gave me the food had a back pack and was not dressed as a McDonalds employee. However at that window at McDonalds i saw many weird people, including politicians and celebrities. Once i was in line after one of the singers from Boney M., etc.. Basically always something happens in there.

Couldn't take it no more. At 7 i went and emptied the bin at the door in the garbage bin. 4 big plastic sacks with rubbish, a number of boards. At some point i stopped and counted and my heart beat that was 200. Took a break. Now is 95.

About ten trips to the garbage bin, half hour. On the bottom of the temporary bin (at my door) there was/is sawdust mixed with gypsum dust from a previous usage that ferments when wetted by sprinklers. Tried and scrapped as much as i could of that. A crow was cawing in the rhythm of my breath. Ambulances went off, cars moving around.

Big trouble is someone threw something in the main garbage bin where i took this stuff to, like rotting food that stinks really bad and wind is blowing from that direction.

They also called a firm that yesterday put traps for rats all around the buildings. Eradi-con. What if a rat dies in there and stinks in the heat until Monday.

Sun came up red. There is haze from wildfires. AQI is 108. Temperatures outside is 70 and will be in the 90s today.

12:35 After trying and waking up with apnea accompanied by palpitations (because of the dust i inhaled when i cleaned that bin) about 10 times, finally fell asleep and slept about 2 hours. Heart rate is 72. Temperature outside is 80. Still got alcohol in my system. Again, it happens when stimulated by pain from Pele's hair. You drink and don't get drunk or high because of it, but the next day...

Earlier i hosed the building and the AC. Though there are leaks and smoke gets in here, it's almost acceptable inside. The wet cold radiator acts as a filter (as in any AC, including central) and that is the reason it needs to be washed frequently. The Cheddar Creek fire moves too quickly around the map apparently in the opposite direction of the wind and the winds and air pressure is spreading the plume in a shell like pattern over all Northern Oregon which is weird.

Maybe it's time i mention again the firebirds of Australia. Some resemble species from here and a non specialist could not distinguish them from natives. But there could be also native species that do the same. That could be multiplied and released by some when needed, for setting a fire for psychological purposes.

5:56 Right now closest i can think of the man upstairs is her. She also looks as the woman at 4. Within half hour or so a chocking dust has been released, have trouble breathing.

5:52 Apropo de Illyés. Operator, regizor, mai puțin actor.

6:51 Not sure what that dust was, i think it was litter dust that came through a crack due to vibration while i was drying. I was really tired or "too tired to sleep", felt like i will never drink again. All of a sudden, now i feel energized, like drinking, going out, etc.. Also a bit nauseated.

9:33 Part of the tape o i put on the ceiling above the coach has been remove, litter dust fell from there. That could only have happened if someone went inside. So i got a one more dose. Probably will never be able to free from those.

The strange dogs from Expanse. Created by the builders of the rings, they have the power to revive a human being and turn it into an immortal zombie. With a snake head, and dog or praying mantis like body they may represent the alliance between dogs (Dominican, Hungarians) and snakes (ninja, Japanese). Too bad the series ended, we will never know what would become of those in the future (unless we are willing to read the book which is hard to read because of many words in imaginary languages).

Another instance when this happens may be in the book of Phil Knight, the inventor of sneakers. She Dog that features on the cover a Dog She.

September 9

1:18 Looks like the woman at Apt.4

4:10 A few days ago i finally could order a SIM card for my partially compatible phone from Hello Mobile. However my email address was wrong in the account. Didn't get the confirmation for the account, or shipment of the sim card. Today i looked and fixed the email address with the customer rep. I signed in and found out the card was delivered today "at my front porch" by Amazon however there was nothing there. There was nothing at the office or at the Amazon locker next to the office. Today i had big troubles trying to explain to three different persons via chat with Hello Mobile that i did not receive the card and need to order a new one. There were big winds in the area, if it was an envelope... When i said i did not receive the card, she asked why i needed to replace the card. When i asked for a different delivery method, they said i will find out the delivery method in an email after delivery. All conversations were like that, these people do not understand English.

September 8

8:30 Cam jumătate, sau 200 miliarde de lei sau 40 miliarde euro anual. Dar nu e vorba numai de contracte oneroase, prețuri și angajări. Astea sunt cazul fericit în care știm ce s-a întâmplat cu banii. O mare parte din bani însă dispar pur și simplu din buget, bugetul nu se încheie în mod public, de 32 de ani nu a venit nimeni niciodată la sfârșitul anului să spună: Ăștia au fost banii, atât s-a cheltuit, pe ce anume sau la începutul anului să spună: Ăștia sunt banii, asta vom face cu ei. Cu alte cuvinte, o dare se seamă pe buget. V-au obișnuit așa, asta vine din vechime, din comunism, când nimeni nu dădea seama de nimic, era un singur politician la televizor, și nimeni nu va schimba asta niciodată.

Fără menționarea acelor cifre, totul este de un mișto imens cosmic.

Motivul și în același timp consecința că miniștrii se schimbă în fiecare an. Fiecare ministru care a fost într-un guvern sau altul a deturnat în medie aproximativ două miliarde de euro, la unele ministere a fost mai mult, la altele, sume insignifiante, iar eu nu-i văd pe acești indivizi, cu sutele, meteori de care în general nu mai auzim, să aibă banii. Nimeni nu poate cheltui atâția bani. Banii se duc undeva, și toată lumea știe unde, acolo unde s-au terminat autostrăzile și se dă 32 mii euro (bani de casă) la al treilea copil, multe alte alocații și beneficii (un părinte sau poate amândoi pot sta acasă).

Există în schimb un număr de scandalagii gen Rareș Bogdan care știu mai bine românește (români români la origine, din milioanele nedeclarate în țara vecină) apar tot timpul în televizoarele dvs. la care vă uitați cu gura larg deschisă, care "țin fața" adică vă distrag atenția în timpul acestei veșnice, nevăzute scurgeri, repetând la infinit: "Nu sunt bani", "nu ne putem permite".

Miniștrii înșiși, atât cât durează, atât cât ține scurta lor viață în funcția respectivă, beneficiul dubiului și al confuziei, prezumția de cinste, perioada lor de grație la sfârșitul căreia ei dispar odată cu banii.

Culmea că se ceartă, fac competiție între ei, cu exemplul clasic Nicușor Dan - Firea, bine, ei nu sunt miniștri, dar sunt în aceeași categorie. Străinii alienii care se au grijă de banii României.

Hai să fim realiști. Statul român nu există, nu în sensul în care este format din reprezentanți români sau au grijă de România.

Suntem, trăim, ne zbatem într-un rahat (mess) infinit, de nedescris. Hai să încerc. Scurgeri de jumătate din buget. Din cealaltă jumătate: Contracte la preț dublu. Milioane de pensii false. Sute de mii de sinecuri. Politicieni de împrumut. Media de scandal. Milioane în diaspora.

11:30 Following the pain yesterday. We found a rotten potato in a forgotten bag in one of the cabinets. Angela left the windows open for a few hours. Trouble breathing that ended with cooking a burger in the pan, doing another one right now after i came and took this picture with the rubbish generated yesterday and left at my door. Today, puffy fingers and face following inflammation. I'm pretty sure this wouldn't have have happen if i didn't try to dust the buildings two days ago. A short, deep brown and fat Japanese woman dressed in black came yesterday with a (White Shinto) county car (American made, reinforced, probably retractable window in between, like Police cars, i think yellow in color) and got into my dust exactly when i was doing the part next to stairs. She was in there to visit the apartment where they dismantled the newly installed window and put another one and chose to climb down the stairs in that very moment. Where the athletic Japanese woman with yellow tinted hair disguised as Mexican sits in the balcony and yells in Spanish on the phone for hours. Where the guy with the Pitt Bull dog is. One late night he was there where the bin is with his dog and i think the dog was not on leash and i asked  him why and he kept saying. Stray. Or Straight, like he couldn't speak more words in English.

Also the mail woman was there filling mail boxes across the alley. Mail never came after that.

In the holy white neighborhood where nobody lives for real. At the intersection where once i saw an angry Simona Halep crossing and staring (she was as surprised as i was) and when usually cars arrive exactly when i cross, by the dozens, with "scared" women at the wheel, today they were two city trucks pouring fresh mulch on the dividers with planted flowers, from wind's direction, making even harder to breath.

Lots of people in the park, probably came to see  the tree with the three stray branches, took more pictures from a different angle, trying to prove it was  there for a long time.

11:58 The Queen is dead, days after i posted this song. Long live Charles!
(After just seeing this video again and again, i realized something. The reason they pulled him off was because he was actually losing his voice).

12:45 Levente Nemes, Árpád Visky sunt de fapt John Lennon și Freddy Mercury, amândoi trăiesc în Târgu Mureș. Levente Nemes mi-a fost coleg de "facultate" (Juravle) iar Árpád Visky de liceu (Mihai Manolea).

6:00 One more type of trouble with free Android from google. Everybody knows. When you are trying to activate a new phone, you need two things. A wi-fi connection, but not any connection, you'll need one with a password. Can't do it (or reset) a phone by example with a free "unsecure" wi-fi in a hotel or store.

You need to be at home with your password protected wi-fi because there is a box with a password to fill and can't get past that if you don't. Then, next thing your free Android from google asks (which is the only alternative to paying Windows which still exists as option) (no i was wrong, it doesn't) is a google account and password and this is where it begins to sound crazy: You can't activate and use a phone you own, like an unlocked (that is not partially paid and owned by the provider and of course locked by the provider so you won't migrate to another provider with the phone paid by them) new phone you just bought on Amazon (provided you were lucky enough to get one that works in the US on all frequencies and covered areas by a provider, not knowing you have too look for that too in the description at Amazon), without being forced to use a free proprietary operating system, which is actually the one and only free Linux, the main competitor of Windows, compiled and abusively branded as Android by google, which is free because it is built and maintained by thousands of volunteers around the world (nobody has or better said will show you the list, ask Torvalds).

So this is where it gets hairy. In case you buy a new unlocked phone and a plan with a different provider and don't feel like getting through the hassle of porting the old number, with all the questions, including your social, password for the old online account and waiting, and use the old google account from the old phone of course to activate the phone, google in all of his mercy will activate it but won't ask you for the new phone number of the phone you are just activating and if you with all the stress will forget to manually update it (that is if you know it's there and need to). I think you know where i'm getting at. If you don't use that email, are not signed in on other devices and lose that password and try to reset that phone a few months later (or even try to install an app and google will ask you to confirm the password). Can't recover with the email address because you can't sign in because you lost the password. Can't recover with the old phone number because you don't have that phone anymore.

And as a final (courteous) offense, when you try to put in an old password, google will tell you the date when you changed it.

6:30 A couple of strokes steps from the guy upstairs who just dropped in and the room is full (again and again) with old, wall distilled dog s..t smell.

7:30 One modified exhaust car and the new dust from the bin (picture above) was raised and got (again) in my throat and stomach. BTW that on the bin is the rey kanji?

8:00 It went quiet after i posted about strokes (6:30), now it has risen again.

8:20 Because of that kanji i looked closer and realized they actually pulled lots of the pink mineral insulation (in last picture it came yellow because of the flash of the phone) from the wall when they replaced the newly installed kitchen window (Apt 4) and threw it in the bin. Of course they did not come today to finish or take the garbage. I think it is illegal to throw that stuff in open air like this. Got stings all over and have to throw the closes in the washer and take a shower. Two SUVs came to turn in our spot and projected headlights on me, though i was mostly hidden, on the other side of the bin

Because and only because of that kanji i went and looked if there's a kanji for the three vertical strokes that make the monster drink logo and the three branches above and what did i find? After all, the branches are on top of a bridge over a canal that links a (stinky) pond invaded with lotuses with Tualatin River, and monster drink is a... monster drink. Green because in the not so long term will kill you.

I went and pulled that from the rest of the garbage and put it in a bag, because who knows for how long they will let it here but i think i missed some mostly because it was dark and insulation was mixed with other rubbish. A fresh batch of dust got inside as a result of disturbing the whole but i don't believe is as bad as when is electrified by vibration. Two Japanese guys were in the parking lot, reading their phones. Got a small drink, pain situation is much better. I think alcohol is a good painkiller for low level body wide pain. Tomorrow i will be all puffy again though.

 

10:52 I think Seven Strait (X-panse) would have made a much better Freddy Mercury in the movie.

11:39 Becali.